![]() Model: COMPAL PABAS0241231 type: Li-ion serial: status: FullĬPU: Topology: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP arch: Kaby Lake Machine: Type: Laptop System: Alienware product: Alienware 15 R3 v: 1.9.0 serial: Chassis: Wm: muffin 5.0.2 dm: LightDM 1.30.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal Does anyone have any insight or suggestions on how I can get my Linux Mint system to see monitors that are powered on and connected to the Displaylink docking station? Below is the overall system configuration. The current symptom is that even though I have the laptop connected directly to the docking station via USB-C and have a single monitor connected to the docking station via HDMI-the monitor does not get signal from the laptop and the laptop does not see the monitor. I have installed what I believe to be the latest DisplayLink drivers. I am hopeful that some brilliant mind here might have the insight I am missing to help me succeed. I have read much, attempted much, and seen many people that claim to have successfully connected to multiple monitors to a laptop via a DisplayLink docking station. ![]() Unfortunately, the OS I use, the far superior Linux Mint, is not given the attention that Windows is. We are using them all over the company with, of course, Windows 10. I am trying to use a VisionTek displaylink docking station with a USB C connector. I have an Alienware 15 killer laptop that is fantastic and more horsepower than I could have ever hoped for. Please keep in mind while the DisplayLink driver is not provided by Ubuntu, filing a report on Launchpad makes sense in case the root cause is determined to be with a package in a supported Ubuntu repository.Loving my Linux Mint 20.2 install with Cinnamon interface. StarTech USB3SDOCKDD)? Please note DisplayLink is not the manufacturer or model.Ģd) What is the full manufacturer and model of your monitor(s)?Ģe) How is your device connected to the monitor(s)? For example, one external monitor connects via HDMI.Ģf) If the version of the driver advertised by the device manufacturer is older than that from DisplayLink's website, please advise to the results of testing both the device manufacturer's version, and the latest driver version from DisplayLink.Ģg) To rule out a regression in the DisplayLink driver, advise on what happens when testing the earliest version of the driver compatible with your Ubuntu release.Ģh) Post a picture of the issue via a camera, screenshot, or screencast. ![]() In your Launchpad report, please advise to the following:Ģa) The URL from the DisplayLink website you created reporting this issue.Ģb) Post the result of the following terminal command: sudo displaylink-installerĢc) What is the full manufacturer and model of your device (ex. Next, one may file a report on Launchpad against the relevant package. After reproducing the issue with the the latest DisplayLink driver, report the issue to DisplayLink first by making a new post (not attaching logs to an existing post) following following their instructions here.Ģ. Reporting bugs when using the latest DisplayLink driverġ. If the install was successful, then plug the device in. Once finished, one may confirm the install was successful: sudo displaylink-installerĭisplayLink Linux Software 1.3.52 install script called: Installing 圆4-ubuntu-1604/DisplayLinkManagerĪdding udev rule for DisplayLink DL-3xxx/5xxx devices Installing EVDI kernel module to kernel tree Uncompressing DisplayLink Linux Driver 1.3.52 100%ĭisplayLink Linux Software 1.3.52 install script called: installĭistribution discovered: Ubuntu 16.04.2 LTS Open a a terminal and change directory to the extracted files.These instructions were tested on a StarTech device (Product ID: USB3SDOCKDD).Ĭheck DisplayLink's website to ensure your environment meets the minimum requirements.ĭownload the DisplayLink driver from DisplayLink's website. ![]() This article is focused on providing support for those who use a device that requires the DisplayLink driver. Reporting bugs when using the latest DisplayLink driver.
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